The Vintage Watch Room London experience

I recently purchased a vintage Fero Feldmann Ladies Snake Bangle Watch as a gift for my wife. It is a decorative timepiece with a good quality 15 jewel Swiss lever movement. She is not really into watches, but she does like snake-themed jewellery. This website is all about antique watches, specifically those that are generally at least 100 years old. As my wife’s new watch won’t qualify as an antique for another 50 or so years, this post is all about the shopping experience at the Vintage Watch Room London.

The Vintage Watch Room London.
The Vintage Watch Room London.

About – the Vintage Watch Room

The Vintage Watch Room is an online retailer of vintage and antique wrist watches. They specialise in good quality timepieces at affordable prices. The team has backgrounds in retail jewellery and marketing. They are passionate about vintage and antique wristwatches. They source their watches from across the globe. However, the main sources are the USA and Europe, this is done through a network of dealers, auction houses and individual sales.

The Vintage Watch Room London specialises in American watch brands, including Bulova, Gruen, Elgin, Waltham, Illinois, Hamilton, Helbros and Benrus. They also stock an impressive range of Swiss brands such as Omega, Longines, Certina, Eterna, Ebel, Lanco and Jaeger Le Coultre. There is a huge range of watches available for sale and they are all reasonably priced.

All of their watches are tested for accuracy and timekeeping prior to dispatch. A timekeeping report accompanies each watch which will have been tested over a 24-hour period. if the watch requires any attention this will be noted on the report, including recommendations for servicing at a future date. In addition to the timekeeping report, a free insurance valuation certificate is supplied. The Vintage Watch Room offers a number of services in addition to sales. They include watch repairs and servicing, valuations and appraisals, consignment and buying.

The website looks great, is easy to navigate and loads quickly. As well as offering watches for sale, there are other interesting pages, such as the Art Gallery and the Reference Library. I’ll be focusing my attention on the World War 1 page and its selection of antique trench watches. I’ll be hoping to spot a Borgel-cased trench watch in the not too distant future.

Overall service

Online is usually soulless, it is all done with a click of a mouse. Then you receive an equally soulless package in the post or delivered by courier. It’s all brown paper and bubble wrap. I am pleased to say that the experience with the Vintage Watch Room is somewhat different. The packaging is beautiful and nicely branded. The presentation box containing the watch is a class above what I am used to receiving.

The Vintage Watch Team were in touch during the whole process via email, advising when the watch was being time-tested and when it would be dispatched. There was also a follow-up email to ensure I was happy with the watch. It added a personal touch as opposed to just dealing with a web browser. My wife was really pleased with the watch and I was pleased with the outstanding service from the Vintage Watch Room. They have been added to our preferred suppliers list and I will definitely be using them again.

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